Return Policy

Return Policy

You may request to return the item/s by emailing us: sale@oldpartsshop.com within 7 days upon receiving your order.

Return Instructions

Returned merchandise, except electrical items (see below), must reach us within 15 days upon our prior approval via email. Merchandise must be in saleable or in an unused condition, and all item/s will be subject to a 20% restocking fee. Do remember to package your return item/s carefully in order to prevent damage whilst in transit.  Return package freight charges is sender’s responsiblity. All returned item/s will be subjected to inspection in order to determine a full or partial credit. Return Freight/Shipping/Handling charges are non-refundable and are the responsibility of the buyer.  Credits/Exchanges will not be considered until all returned item/s are received, inspected, processed and approved by Oldpartsshop.com


NO RETURNS ON ELECTRICAL ITEMS

As this item and has been tested and proven to be in good working order, we will not be in the position to accept returns on this item/s. This is an industry standard in the motorcycle industry and this also applies if purchasing a similar item off the shelf.  Electrical items are sensitive to other existing electrical problems on bike, such as a short in the electrical system. Once again, the industry standard is not to sell electrical components so as to allow buyers to trouble shoot the problem and then simply try to return the part thereafter.

 

Goods Damaged on Arrival – Upon delivery, should you discover that your package has damage such as evidence of being crushed or water damage as examples, you are advised to indicate on the postal delivery note that the package is damaged, or refuse to accept the delivery and have it returned to sender. You are also advised to contact us within 3 working days with details of the damage so that we can take the matter up with the appointed shipping company. Once the damaged parcel/goods has been returned to our warehouse, we will inspect them and arrange for them to be replaced. We need the damaged items back as we will need to produce them when making a claim with the appointed shipping company.